Category Archives: Uncategorized

  1. How to Win at Customer Service: 3 Strategies for Converting Customers into Brand Devotees

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    September 25, 2019 by atacompass

    By Emily Safrin When Scarlett hung up the phone, she was close to tears. Even more unexpectedly, so was the …
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  2. 5 Website Features That May Be Working Against You

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    February 8, 2019 by atacompass

    By Molly Yurick Contrary to popular belief, your website is not about the products you sell, the services you provide, …
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  3. From Blunder to Wonder: How Companies Successfully Bounce Back from Mistakes

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    January 2, 2019 by atacompass

    By Emily Safrin 1993 was a terrible year for a particular major national fast food chain. It was an even …
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  4. What Your Signage Says about You

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    September 17, 2018 by atacompass

    By Anne Connor Ben could hardly wait to set up his own business after years of working for a large …
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  5. The Bots Are Coming! Automated and AI-Driven Programs for Business

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    June 18, 2018 by atacompass

    By Elena Langdon Automation and artificial intelligence (AI) are all the rage these days, and for good reason. The technology …
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  6. How to Establish a Real “Worldwide” Web Presence

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    April 19, 2018 by atacompass

    It’s a well-known fact that people prefer to shop in their native language. Naturally, they feel more comfortable when they …
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  7. (Bilingual) Help Wanted

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    April 10, 2018 by atacompass

    Janet, a personnel manager at a fast-growing start-up, hoped to give her company a competitive edge in an international field …
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